Phone Company Dials Wrong Number On Employee’s Overtime

Posted December 16th, 2009.

After a US District Court Grants Class Certification Against AT&T’s
Bell Subsidiary in Connecticut (SNET), Workers File Two More Nationwide Lawsuits in California and Georgia Alleging that AT&T and its Regional Subs Overwork Their Level One “Managers” and Deprive Them of Overtime Pay
Suits Seek Combined $1 Billion in Back Pay and Damages under Federal and State Law

For more information, contact Jamie Moss, newsPRos, (646) 681-7373

(December 16, 2009, San Francisco, Atlanta) – AT&T, the nation’s largest provider of phone and internet services, and its subsidiaries, Pacific Bell Telephone Co. (“PacBell”) and BellSouth Telecommunications Co. (“BellSouth”), have been withholding as much as $1 billion in overtime wages from more than 5,000 of the company’s First Level “Managers” throughout the country. That’s the accusation at the heart of two class action lawsuits filed today in U.S. District Courts for the Northern District of California in San Francisco and the Northern District of Georgia in Atlanta by the law firm of Sanford Wittels & Heisler, LLP.

The two class actions seek unpaid overtime wages for First Levels who worked for PacBell in California, BellSouth’s 9-state region in Florida, Georgia, Mississippi, Tennessee, North Carolina, Alabama, Louisiana, South Carolina and Kentucky, and nearly every other state in the union where the phone giant does business. The suits allege that AT&T violated the Federal Fair Labor Standards Act (FLSA) and California state laws by carrying out a company-wide policy to wrongfully misclassify thousands of its Level One Managers as exempt from overtime wages.

The suits follow on the heels of a recent favorable class certification decision achieved by Sanford Wittels & Heisler for Level One Managers working for AT&T’s Connecticut subsidiary, Southern New England Telephone Company (SNET). In a ruling issued in November, U.S. District Judge Janet C. Hall dubbed SNET’s opposition to class certification “disingenuous” and “unpersuasive.” Under the Court’s direction, Class Notice has been sent to all Connecticut First Level Managers, who according to Class Counsel could ultimately receive up to 50 million dollars or more in withheld overtime pay after trial.

“The Court’s decision in Connecticut opens the network for thousands of other AT&T Level One Managers all over the country to finally get paid for the endless hours a year the Company expects them to work for free,” said Steven L. Wittels, Lead Class Counsel.

AT&T, listed Number 8 on the Fortune 500, has revenues of over $100 billion a year and employs 294,600 workers worldwide. First Level “Managers” are ground troops in the multi-billion dollar operation, who perform primarily clerical duties and relay information between company management and its technicians in the field. AT&T and its operating subsidiaries require these employees to work upwards of sixty hours a week but claim that these workers do not deserve overtime pay.

“AT&T is in disconnect mode when it comes to its so-called managers,” adds Lead Counsel Jeremy Heisler. “The company knows all too well that its ‘Managers’ have that title in name only, and lack the typical managerial responsibilities you associate with a manager,” he says. “In fact, until the takeover by AT&T two years ago, BellSouth used to pay all its First Levels overtime. What changed? Nothing but the Company’s desire to squeeze earned wages out of its employees’ paychecks.”

Joe Lewis Luque, a former AT&T Level One employee in Bakersfield, California and a named plaintiff in the San Francisco action, said: “They called me a manager, but that’s the opposite of what I was. When I tried to fire a technician assigned to me who was high on drugs, my Manager told me ‘Who the f–k do you think you are to fire someone?! You can’t fire anyone. You don’t have the authority.’” He adds that he worked ten to fourteen hours every day. “I was also on call 24-7 and often had to work all weekend, yet AT&T never paid me an extra dime.”

The BellSouth Plaintiffs’ complaint echoes their California brethren’s experience. The complaint describes BellSouth’s First Levels as “glorified clerks” who were expected to work excessive hours without compensation.

Representing the Plaintiffs in these actions are Steven L. Wittels, Jeremy Heisler, Andrew Melzer and Marc Litton in Sanford Wittels & Heisler’s New York and San Francisco offices; David Sanford in the firm’s Washington, D.C.; Michael Ram and Karl Olson of Ram & Olson, Of Counsel to the firm in San Francisco; Ed Buckley of Buckley & Klein, LLP in Atlanta, Georgia; and Edmond Clark in Madison, Connecticut.

The complaints against AT&T and its subsidiaries charge that the colossus telecommunications provider fails to pay its Level One employees overtime wages for work in excess of 40 hours a week and eight hours a day; fails to provide these workers with mandatory meal periods and rest breaks; and fails to keep accurate records of the hours these employees work. The suits allege that the Company deliberately mislabels its Level Ones as “management” in order to avoid its obligation to pay overtime to its workers.

The Plaintiffs’ attorneys at Sanford Wittels & Heisler estimate the Company’s liability at $1 billion. The class action suits demands that AT&T, PacBell, and BellSouth immediately stop their unlawful pay practices and pay Mr. Luque and all Level One “Managers” unpaid wages due to them plus all damages permitted by California and federal wage and hour laws.

“Because overtime laws help motivate companies to hire more workers to get the job done, they’re the kind of economic stimulus that we can’t overestimate in today’s dire economic climate,” states Plaintiffs’ attorney Andrew Melzer.

Co-Counsel Edmond Clark adds that it’s time for the phone Goliath to restore basic services to its workers. “For years the company used to pay its Connecticut Level Ones over time, now it cut off its Florida workers’ overtime. Paying your workers for all their time worked should be a basic operating plan of any company.”

Class Counsel for the First Levels David Sanford has a message for the phone company’s management: “Pay your workers. Overtime pay is a right, not a privilege. When it’s 4 o’clock in the morning and your lower-level workers are out there making sure your customers don’t have a busy signal, you have to pay them for their sweat and labor. The law allows no excuses.”

Sanford Wittels & Heisler is a renowned class-action law firm with offices in New York, San Francisco, Washington, D.C. and New Jersey that specializes in employment discrimination, wage and hour, consumer and complex corporate class action litigation, and has obtained more than a hundred million dollars in recoveries for individuals represented in class action cases nationwide. The firm also represents individual clients in employment, employment discrimination, sexual harassment, whistleblower, public accommodations, commercial, medical malpractice, mass tort and personal injury matters. Individuals with knowledge of AT&T’s wage practices are encouraged to contact Sanford Wittels & Heisler at: (646) 681-7373